Careers Page
We're hiring! We have some exciting opportunities listed below.
US-Remote-CST Preferred
Senior Technical Project Manager
The purpose of the Senior Technical Project Manager (PM) is to oversee and manage complex technical projects from start to finish, ensuring they meet all scope, timeline, and budget requirements. The Senior Technical PM will manage complex customer delivery requirements for projects that are of strategic importance to ScaleCapacity, such as business and technology transformations and managed service contracts.
India-Remote
Senior Technical Project Manager
The purpose of the Senior Technical Project Manager (PM) is to oversee and manage complex technical projects from start to finish, ensuring they meet all scope, timeline, and budget requirements. The Senior Technical PM will manage complex customer delivery requirements for projects that are of strategic importance to ScaleCapacity, such as business and technology transformations and managed service contracts.
US-Remote-CST
Mid-Senior DevOps Engineer
The purpose of the Mid/Senior DevOps Engineer is to bridge the gap between development and operations, ensuring smooth, automated and efficient delivery pipelines. The Senior DevOps engineer will build and manage CI/CD workflows, automate infrastructure, and monitor system performance to deliver scalable and secure software solutions. This role applies technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design. This role will create high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and support. This role will be influential in ensuring the customer-centric culture and the culture continuous learning at ScaleCapacity - where teamwork and collaboration are an integral part of success.
US-Remote-CST
Mid-Senior Cloud Migration Engineer
The purpose of the Mid/Senior Cloud Migration Engineer role is to design, develop, implement and manage cloud environments. This role will utilize a strong understanding of cloud platforms, best practices, and security protocols to ensure the reliability, scalability and efficiency of cloud-based systems.
US-Remote-CST Preferred
Connect Engineer
This Connect Engineer (junior to mid-level) is responsible for building, configuring, and maintaining Amazon Connect contact center solutions (with guidance from Senior and Lead engineers). This role involves hands-on engineering tasks such as creating contact flows, integrating with third-party systems, and ensuring that solutions are performant and secure. As a “builder,” the engineer will focus on implementing technical requirements, troubleshooting issues, and optimizing workflows to deliver high-quality contact center experiences for our clients. This includes leveraging strong coding skills to develop custom integrations and automate processes. Working closely with senior solution architects, project managers, and other cross-functional teams, the Amazon Connect Engineer plays a crucial role in ensuring that Amazon Connect deployments meet both technical and business objectives.
India-Remote
Connect Engineer
This Connect Engineer (junior to mid-level) is responsible for building, configuring, and maintaining Amazon Connect contact center solutions (with guidance from Senior and Lead engineers). This role involves hands-on engineering tasks such as creating contact flows, integrating with third-party systems, and ensuring that solutions are performant and secure. As a “builder,” the engineer will focus on implementing technical requirements, troubleshooting issues, and optimizing workflows to deliver high-quality contact center experiences for our clients. This includes leveraging strong coding skills to develop custom integrations and automate processes. Working closely with senior solution architects, project managers, and other cross-functional teams, the Amazon Connect Engineer plays a crucial role in ensuring that Amazon Connect deployments meet both technical and business objectives.
US-Remote-CST
Cloud Native Developer
The purpose of the Cloud Native Developer is to design and develop full stack solutions utilizing software build and deployment. The Cloud Native Developer will utilize a strong understanding of cloud platforms, best practices, and security protocols to ensure the reliability, scalability and efficiency of cloud-based systems.
India-Remote
Quality Assurance (QA) Engineer
The QA Engineer (recent graduate/associate to mid-career level) ensures the delivery of high-quality contact center solutions by thoroughly testing contact flows, intents, queues, and system integrations. This role is vital in maintaining high standards of customer experience and operational efficiency. While experience with Amazon Connect is a plus, strong QA expertise in any contact center environment is highly valued.