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We can help build Amazon Connect contact centers! At ScaleCapacity, we offer an illustrated and detailed planning guide to outline the problems you would like to consider if you’re designing a new Amazon-powered call center.
In traditional contact centers, your contact center manager is often required to work with third-party companies to create or change your contact center and update features. We help you create an AI-enabled customer experience within minutes, built on Amazon Connect, the same technology that Amazon uses to provide award-winning customer service.
